Consumer Christianity

Our culture is all about the consumer. We hear and believe things like—“The consumer is always right.” And the real problem comes into focus when we find people applying the consumer mindset to God, His church, and salvation. For example, the notion that one church is as good as another, or that we’re all heading to heaven in different ways. The expression, “Go to the church of your choice” seems to summarize the religious person’s consumer mindset.

One writer put it this way—“Every church has the problem of Consumer Christians: people who attend, sing, listen, drop in some money, and go home.” The point is simple enough: Consumer Christians lack a genuine connection to the Lord (they don’t understand the relationship He seeks with us) and even the relationships they are supposed to be a part of with other disciples: “And let us consider how to stir up one another to love and good works, not neglecting to meet together, as is the habit of some, but encouraging one another, and all the more as you see the Day drawing near” (Hebrews 10:24–25). Or, “Love one another with brotherly affection. Outdo one another in showing honor” (Romans 12:10).

These Consumer Christians among us have essentially left their first love (Revelation 2:4) if they ever had that love in the first place. And once they are dissatisfied—whether they find themselves disappointed in people or in God—they go shopping somewhere else to find what they’re looking for. “Self-made religion” is what the apostle Paul called it (Colossians 2:23). It existed in his day, and continues in ours.

When Paul wrote Timothy, he gave him the solemn charge to “preach the word; be ready in season and out of season; reprove, rebuke, and exhort, with complete patience and teaching. For the time is coming when people will not endure sound teaching, but having itching ears they will accumulate for themselves teachers to suit their own passions, and will turn away from listening to the truth and wander off into myths” (2 Timothy 4:2–4).

With a consumer mindset, people look to God and the congregation of believers they are part of in a number of misdirected and dangerous ways.

Some will look to God as a harsh taskmaster that they really don’t want anything to do with; that He’s aloof and detached from real problems. He’s there, but He’s not attentive. They will look to the congregation as something they’re not a part of, speaking in terms of “What they do …” rather than, “What we’re doing.” The Consumer Christian doesn’t simply have high expectations, they have unrealistic and often subjective expectations they hold to firmly in their unfair condemnation of others without first considering themselves; that these high expectations (and rules) don’t apply to them, but do apply to everyone else.

We’re all going to fail one another at one time or another. We’re all going to disappoint one another, but when we eagerly show compassion and love to one another, we won’t hold it against anyone that they’ve failed us because we realize that we, too, fail others. “Having purified your souls by your obedience to the truth for a sincere brotherly love, love one another earnestly from a pure heart … Above all, keep loving one another earnestly, since love covers a multitude of sins” (1 Peter 1:22; 4:8).

Rather than being a Consumer Christian, we need to strive to be a Servant just like our Lord and Savior—“For even the Son of Man came not to be served but to serve, and to give his life as a ransom for many” (Mark 10:45). When we serve one another from a genuine heart of love we will “grow up in every way into him who is the head, into Christ, from whom the whole body, joined and held together by every joint with which it is equipped, when each part is working properly, makes the body grow so that it builds itself up in love” (Ephesians 4:15–16).

Instead of us asking what others could do for us, we need to ask what we could do to help others. “Well done, good and faithful servant” (Matthew 25:21). “In the same way, let your light shine before others, so that they may see your good works and give glory to your Father who is in heaven” (Matthew 5:16).

“Not that we dare to classify or compare ourselves with some of those who are commending themselves. But when they measure themselves by one another and compare themselves with one another, they are without understanding. … For it is not the one who commends himself who is approved, but the one whom the Lord commends” (2 Corinthians 10:12, 18).

Don’t be a Consumer Christian.